Refund Policy
Last updated: June 9, 2026
1. Digital product
Palmistry Group sells a one-time digital AI palm reading report. Because the report is generated and delivered digitally, completed orders are generally non-refundable once the report has been successfully generated.
2. When refunds may be granted
We may issue a refund if you were charged but did not receive access to the report due to a technical issue, if there was a duplicate charge, or if required by applicable consumer protection law.
3. How to request a refund
Contact us at [email protected] with your order email, approximate payment time, and a description of the issue.
4. Payment processor
Payments and refunds are processed by Paddle, our merchant of record. Approved refunds may take several business days to appear on your payment method depending on your bank or card issuer.
5. Abuse
We reserve the right to decline refund requests that appear abusive, fraudulent, or inconsistent with this policy.